1. Introduction

Welcome to GluSlim.co.uk. We are committed to safeguarding your personal information and ensuring transparency about how we collect, use, and protect your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following data:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
• Account Information: Login credentials, purchase history.
• Payment Details: Credit/debit card information processed securely via our payment gateways.
• Health Information: Data provided for personalized diet plans, such as height, weight, age, gender, and weight goals.
• Technical Data: IP address, browser type, operating system, and browsing behavior on our site.

3. How We Use Your Information

Your data is used to:

• Fulfill and manage orders.
• Provide personalized diet plans and health tips.
• Communicate updates, promotions, and newsletters (with your consent).
• Improve our website, products, and services.
• Comply with legal obligations.

4. Legal Basis for Processing

We process your data under the following legal bases:

• Contractual Necessity: To fulfill our obligations when you make a purchase.
• Consent: For sending marketing communications.
• Legal Obligation: To comply with legal requirements.
• Legitimate Interests: To improve our services and user experience.

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

• Service Providers: Such as payment processors and delivery companies.
• Legal Authorities: When required by law.

All third parties are obligated to protect your data and use it only for specified purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing.
• Withdraw consent at any time.

To exercise these rights, please contact us at info@gluslim.co.uk.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

9. Cookies

Our website uses cookies to enhance user experience. You can set your browser to refuse all or some browser cookies. For more information, please refer to our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

GluSlim UK
Email: info@gluslim.co.uk
Phone: +44 208 629 7008